Answered By: Rick Ernest
Last Updated: Sep 13, 2019     Views: 52

Currently, in order to reset your self-service password, you will need to contact the help desk at 843-525-8344, or email

Note, the email account is monitored only during the college's open hours.  When sending email support request, please include your TCL student ID number in the message.


If you need to reset your TCL email or Bb password, click the "Can't Access your account?" link or the "Forgot Password" link:


You will be prompted to enter in a verification code on the next screen

On the next page, you will be able to select your reset method (text, email, or security questions) based on the authentication options you have provided in your account when you set it up.