Answered By: Karen Turner
Last Updated: Apr 05, 2019     Views: 1554

Your TCL email account has already been set up for you and can be activated at All you need to do is log in and change your password.

Your User ID/email is your first and last name and should be typed as one word: The entire User ID is typed in lower case letters with no spaces. For example, the User ID for John Smith is

Your initial password is “TCL” + “the last seven digits of your social security number” + “!”. For example, John Smith has a social security number of 123-45-6789. TCL3456789! is the initial password for John Smith. Click the “Sign in” button.

For detailed instructions on signing into your email, visit


Still unable to login? Live advisor support is available 24 hours, 7 days a week via phone and live chat support!  Get Help 24/7 via our Online Support Center or by calling 843-525-8344.

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